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Customer Care Center


Our property management company, FirstService Residential, provides a 24/7 customer care hotline to assist owners with non-threatening emergencies and general concerns or inquiries such as:

  • resort access

  • immediate repairs required

  • security issues

  • work order requests

  • billing concerns or payments

  • general information for FirstService Residential

For emergency service, please call 855-333-5149.  This is a direct communication with our management company. Each request is prioritized and action is taken accordingly.  


For any threatening emergencies, please call 911.

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